Powering daily operations at Hotel Inn.

Hotel Inn (“we,” “us,” or “our”), operated by J&S Commerce LTD, a private limited company registered in England and Wales (company number 15155366), whose registered office address is 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE, is committed to protecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and internal staff platform (the “Service”), and informs you of your privacy rights and how the law protects you.

We are regulated by the UK Information Commissioner’s Office (ICO) and our registration number is ZB625801. For the purpose of the GDPR, J&S Commerce LTD is the Data Controller.

1. Scope

This Privacy Policy applies to information collected through the Service and related communications. It does not apply to third-party websites, services, or platforms (including Roblox) that may be linked from or integrated with the Service.

2. Information We Collect

We collect information that is necessary to provide and secure the Service, including:

• Account and identity information: Roblox user identifier, username, and basic public profile information returned during sign-in.
• Session and authentication data: sign-in status, tokens, and technical data needed to keep sessions secure.
• Usage and security logs: records of access and actions within the Service for operational integrity, troubleshooting, and security monitoring.
• Device and technical information: IP address, browser type, approximate location inferred from IP (city/region level), and diagnostics data.

We do not intentionally collect special category data (such as health, biometrics, or political opinions). Please do not submit sensitive personal information through the Service.

3. How We Use Your Information

We use information for the following purposes:

• To authenticate users and provide access to staff-only features
• To administer staff permissions and role-based access
• To maintain service security, detect abuse, and prevent unauthorised access
• To support operational processes (e.g., training acknowledgements, activity records)
• To comply with legal obligations and enforce our Terms & Conditions

4. Legal Bases for Processing

Where UK GDPR / EU GDPR applies, we rely on one or more of the following legal bases:

• Legitimate interests: operating, securing, and improving the Service; preventing fraud and abuse.
• Contract: providing the Service to authorised staff users and managing access.
• Legal obligation: complying with applicable laws and regulatory requirements.
• Consent: where required (for example, optional communications). You may withdraw consent at any time.

5. Sharing and Disclosure

We may share information in limited circumstances, including:

• Service providers: trusted vendors who help operate the Service (hosting, analytics, security tooling), under confidentiality and data protection terms.
• Legal and regulatory: where required by law, court order, or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to confidentiality safeguards.

We do not sell your personal information.

6. International Transfers

If information is transferred outside the UK or EEA, we use appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms, where required.

7. Data Retention

We retain personal information only for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements. Security and audit logs may be kept for a reasonable period to support investigation, compliance, and platform integrity.

8. Security

We use administrative, technical, and organisational measures designed to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your Roblox account.

9. Your Rights

Depending on your location and applicable law, you may have rights including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of certain information (subject to legal and operational requirements)
• Restriction or objection to processing in certain circumstances
• Data portability where applicable
• The right to lodge a complaint with a supervisory authority (including the ICO)

10. Cookies and Similar Technologies

We may use cookies or similar technologies to support core functionality, security, and performance. Where required, we will request consent for non-essential cookies. You can control cookies through your browser settings.

11. Children

The Service is intended for staff and operational use. If you believe a child has provided personal information without appropriate permission, please contact us so we can address the issue.

12. Contact

For privacy-related requests, questions, or concerns, please contact:
J&S Commerce LTD
86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

These Terms & Conditions (“Terms”) govern your access to and use of the Hotel Inn Management website and internal staff platform (the “Service”) operated by J&S Commerce LTD (company number 15155366) (“Hotel Inn,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility and Access

• The Service is intended for authorised Hotel Inn staff and personnel only.
• Access may require sign-in using a Roblox account and may be restricted by role or permission level.
• If you do not have authorisation, you must not access or attempt to access restricted areas of the Service.

2. Account Responsibility

• You are responsible for all activity performed through your sign-in.
• You must keep your Roblox account secure and must not share access credentials or allow others to use your account.
• Notify us promptly if you suspect unauthorised use of your account or access to the Service.

3. Acceptable Use

You agree that you will not:

• Attempt to bypass permissions, authentication, or security controls
• Probe, scan, or test the vulnerability of the Service
• Use the Service for unlawful, abusive, disruptive, or harmful purposes
• Upload or transmit malicious code, scripts, or harmful content
• Interfere with or disrupt the Service or networks connected to the Service
• Impersonate another user or misrepresent your affiliation with Hotel Inn

4. Staff Standards and Conduct

• Use of the Service must align with Hotel Inn operational standards and staff expectations.
• We may record certain actions within the Service to support quality, accountability, and safety.
• Violations of standards may result in disciplinary action and/or removal of access.

5. Intellectual Property

• The Service, its design, content, and materials are owned by or licensed to us and protected by applicable laws.
• You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written permission.
• Any feedback you provide may be used to improve the Service without obligation to you.

6. Third-Party Services (Including Roblox)

The Service may integrate with third-party platforms, including Roblox. Your use of third-party services is governed by their own terms and policies. We are not responsible for third-party services, availability, or actions.

7. Availability and Changes

• We may modify, suspend, or discontinue the Service (in whole or in part) at any time.
• We may update these Terms and post the updated version on this page with a revised effective date.

8. Termination

We may suspend or terminate your access to the Service immediately if we reasonably believe you have violated these Terms, abused the Service, or pose a security risk. Termination may also occur if your staff role ends or authorisation is removed.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, error-free operation, or that the Service will meet every operational requirement. To the maximum extent permitted by law, we disclaim all warranties, express or implied.

10. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of (or inability to access or use) the Service, (b) any conduct or content of any third party, or (c) unauthorised access, use, or alteration of your transmissions or content.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable law provides otherwise.

12. Contact

If you have questions about these Terms, please contact:
J&S Commerce LTD
86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.